Last Updated: 29 April 2026
By using this website, you agree to comply with Shaylasuta’s terms and conditions. By placing an order, you agree to our Terms & Conditions, Shipping Policy, Refund & Returns Policy and Privacy Policy.
Website Usage
You agree not to misuse the website or attempt unauthorized access.
Product Information
We strive to display accurate product descriptions, pricing, and images. However, minor variations may occur due to lighting, screen display, or handcrafted details.
Product Appearance & Craftsmanship Disclaimer
Each Shaylasuta jewellery piece is designed as premium 925 Sterling Silver fashion jewellery and may include handcrafted detailing, artistic finishing, and design-based variations.
Minor differences in texture, finish, size proportion, polish, or detailing may occur as part of the product’s craftsmanship and unique design identity.
Such variations are natural and shall not be considered defects.
Pricing Structure
All Shaylasuta products are sold at fixed prices based on design, craftsmanship, materials, finishing, and collection value. Prices are not determined solely by product weight.
Pricing
Prices listed on the website are subject to change without prior notice.
Shaylasuta reserves the right to correct pricing errors or update product pricing at any time.
Order Acceptance
Shaylasuta reserves the right to refuse or cancel any order due to pricing errors, suspected fraud, stock unavailability, duplicate transactions, or policy violations.
Limitation of Liability
Shaylasuta shall not be liable for indirect, incidental, or consequential damages arising from the use of products or website services.
Our total liability, if any, shall not exceed the value of the purchased product.
Governing Law & Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from purchases or website use shall fall under the exclusive jurisdiction of the courts located in Coimbatore, Tamil Nadu.
Intellectual Property
All content, images, logo, and branding belong to Shaylasuta and cannot be copied or used without permission.
Payment Policy
Orders will be confirmed only after successful payment verification.
We offer secure payment options for your convenience.
Accepted Payment Methods
- UPI
- Debit Cards
- Credit Cards
- Net Banking
- Wallet Payments
- Razorpay or approved payment gateways
Payment Security
All transactions are encrypted and securely processed through trusted payment providers.
Failed Transactions
If payment is deducted but order confirmation is not received, please contact us with transaction details.
Payment Disputes & Chargebacks
Customers are encouraged to contact Shaylasuta before initiating payment disputes or chargebacks with banks or payment providers.
We reserve the right to investigate disputed transactions and take appropriate action in cases of suspected fraudulent or abusive chargeback claims.
GST & Invoice Policy
Applicable taxes, including GST, will be charged as per Indian regulations where applicable.
Customers will receive an invoice for completed purchases after successful payment confirmation.
Cancellation Policy
Orders may be cancelled before shipping.
Cancellation Rules
- Cancellation requests must be made within 12–24 hours after placing the order.
- Orders already shipped cannot be cancelled.
- Customized jewellery orders cannot be cancelled.
Refunds for cancelled orders will be processed within 5–7 business days.
Shaylasuta reserves the right to refuse cancellation requests once order processing or packaging has begun.
Disclaimer Policy
Product colours may vary slightly due to photography lighting and screen settings.
As some jewellery pieces are handcrafted, slight variations in design, texture, or finish may occur.
These variations are natural and not considered defects.
Copyright Notice
All website content including product images, logo, brand name, text, and designs belong exclusively to Shaylasuta. Unauthorized copying, reproduction, or use of our materials is strictly prohibited.
Warranty Policy
Warranty Coverage
Shaylasuta jewellery is carefully inspected and quality checked before dispatch.
Due to the nature of premium 925 Sterling Silver fashion jewellery, Shaylasuta does not provide a standard post-delivery warranty unless specifically stated for a product category.
Hallmark / Authenticity Clause
All Shaylasuta jewellery is crafted using 925 Sterling Silver and may carry a 925 purity mark where applicable.
Purity markings may vary depending on product size, design, and manufacturing specifications.
Jewellery Care Policy
To maintain the beauty of your jewellery:
- Avoid water, perfume, and chemicals
- Store separately in a dry place
- Clean gently with a soft cloth
- Avoid direct sunlight and moisture
Proper care helps preserve shine and longevity.